1. Purpose
This Intellectual Property Rights (IPR) Complaints Policy explains how to submit a complaint about material on TriostackOne that you believe infringes your copyright, trademark, or other intellectual property rights, and how Triostack handles such complaints.
2. Filing a Complaint
To submit a complaint, send it to info@triostack.in with the information described in Section 3.
3. Required Information
A complete complaint should include:
- identification of the intellectual property right you claim is infringed, including registration details where applicable;
- identification of the allegedly infringing material and its location within TriostackOne, with enough detail for Triostack to locate it;
- your contact information, including name, address, telephone number, and email address;
- the good-faith and authorization statements described in Section 4; and
- your physical or electronic signature, or that of a person authorized to act on your behalf.
4. Good-Faith Declaration and Authorization
Your complaint should include a statement that:
- you have a good-faith belief that the use of the material is not authorized by the rights holder, its agent, or the law; and
- the information in the complaint is accurate and, under penalty of perjury (or the applicable equivalent in your jurisdiction), that you are the rights holder or authorized to act on the rights holder's behalf.
5. Our Review Process
Triostack reviews complaints that include the required information described above. Where a complaint relates to Customer Data, Triostack may forward the complaint to the relevant Customer, who is generally responsible for content submitted to the Services. Triostack may remove or restrict access to material reasonably believed to be infringing, consistent with applicable law.
6. Counter-Notification
A party whose material was removed or restricted in response to a complaint may submit a counter-notice to info@triostack.in, including identification of the removed material, a statement under penalty of perjury that the material was removed as a result of mistake or misidentification, and consent to the jurisdiction described in the Terms of Service, Section 21, where applicable.
7. Repeat Infringers
Triostack may suspend or terminate the accounts of Customers or Users found to repeatedly infringe the intellectual property rights of others, consistent with Terms of Service, Section 14.
8. Abuse of This Process
Submitting a knowingly false or bad-faith complaint or counter-notice may expose the submitter to liability under applicable law. Triostack may disregard complaints that do not include the required information.